About Blackstock Ford - Ford Dealership in Orangeville, ON
At Blackstock Ford, our slogan is You Drive Us to Be Different. That's not a gimmick; we really are different. We aren't your typical Ford dealer - or dealership in general.
Our dealership prides itself in being an industry leader and being unafraid to try new things to make the vehicle-buying experience better for the customer. We are the first Ford dealership in Canada to offer a video service complimentary with every service, no matter how small, so that the customer has full transparency behind closed doors. We were one of the first dealerships to admit that rust-protection modules don't work and are just a profit centre for the dealership; so we scrapped them and we went out and acquired a Rust Check franchise. We were the pioneers of the Dakar, FX6, Mojave and Venom packages that are now commonly replicated around the country.
Because of our drive to be different and constantly reinvent the wheel, our customers consistently show us their appreciation. That's why we are over a 4.5-star rating on both Google and Facebook, and in both 2017 & 2018 we were named the Best New Car Dealership, Best Used Car Dealership and Best Automotive Service Centre in the Dufferin Readers' Choice Awards.
You can learn a little more about Blackstock Ford by watching the short video below from our dealer principal, Jim Carson.
Great response time, friendly, no b/s, honest and seemed genuine. Justin made finding and changing vehicles easy and seamless. He was detailed but didn’t waste my time talking about random features or upselling things no one needs. Offered a fair price for the truck and was willing to negotiate. And for what it’s worth this was a Ram-to-Ford conversion.
The only drawback / suggestion is for this dealership to adopt a rust-proofing product that doesn’t involve a yearly check and reapplications.
Overall a good experience.... More
Less than a month ago
Great customer service. Very clean facility with very friendly people and a very friendly dog. I've also had the opportunity to meet the owner who was also very friendly and respectful. They make you feel very welcome and your needs are met.
Over a month ago
Great experience with my sales rep Mathew Speed. We did a factory order and Mathew worked hard to ensure I got exactly the vehicle I wanted and our correspondence over phone and email was alwas professional and helpful. Finished the deal with Janet who gave me confidence the whole time. Love the new F-150 thanks Mathew, Janet, and Blackstock.
Jason W. D. Cassidy
Over a month ago
Great staff all around!! Our sales rep Brayden was amazing! He answered all our questions and listened to what we needed without being pushy on sales. This is our second truck with them and will definitely go back to Blackstock again!
Over a month ago
I find that the salesman, sales manager and business lady were excellent to deal with and the only negativity we encountered was with the receptionist. When my wife asked her if we can see the sales mgr she said no but we asked Mathew the salesperson and he took us in. During monetary transaction with her I noted absolute non friendliness,smile or even looking me in the eye.
As my previous job( retired now) took me all over the world and stayed in hotels 180 nights a year and visited 50 factories a month I can tell you that the most important person any corporation has is the receptionist.
Friendliness and personality tells me a lot about the company
I am not trying to get this lady reprimanded but do suggest a course in public relations. Mean you the world of good and good luck in your sales.... More