Blackstock Ford customer reviews in Orangeville ON

40 Testimonials

4.9 out of 5 stars

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Amazing purchasing experience very good to deal with and professional. Would definitely recommend to anyone looking for a Ford or Lincoln vehicle.

Jon Cini

2019-06-01

great dealership to buy from, Very happy with my new F150. John was great to deal with, I had some Ford videos prior to picking it up to learn about the truck. I was walked through a lot of the newer changes to learn how to use them, One small point the detailing of my new truck was not the best but the sales guys pitched in to make it right.

Kevin Doran

2019-08-14

My wife and I were in the market for a new vehicle and after weeks of searching was referred to Blackstock by Car Cost Canada. We were advised to deal with Justin the sales associate exclusively and felt that Justin was very knowledgeable and very polite to deal with. We went back and forth on different options and different colors and when we finally decided it was now up to Justin to find us that vehicle as they did not have one at their dealership. I believe it was less than a week and Justin... More

Jackie Gass

2019-04-22

Excellent,. thorough service. Thoroughly described. All at a reasonable cost. Highly recommended!

B V

2019-08-01

Very helpful, friendly, know there stuff and the staff made me feel like I am important

Ann H

2020-01-23

Steve in sales and Theresa in finance both very helpful in making buying a new f150 enjoyable and easy.

ERNIE RIMES

2020-09-17

Straight forward curtious very much will do what it takes to ensure you'll love your Ford product you just are buying or looking to buy I'll definitely will go back to buy another car there someday down the road of life Awesome job Ross thanks for working with me on puting a deal together on that car you know your job very well its been a pleasure buying a car from you and your team there Cheers my freind Call Ross he will find you what you need and fair prices no funny stuff straight up h... More

Andrew Mac

2020-01-29

I dealt with Bob Gulyaprak and Theresa Potter. Two of the most personable and helpful people you could ever meet in a car dealership. I've just purchased my second vehicle from Blackstock Ford and wouldn't dream of shopping elsewhere.

Paul Murphy

2018-04-25

Andrew Mac

2020-01-29

The Short: I am from Manitoba and came all the way to Orangeville, ON to buy my PP2 Mustang. I am absolutely satisfied with Blackstock Ford in every way! No pressure sales (Cheers Steve!), all paper work (there was extra being out of Province, thanks Theresa!), and requested check boxes were made. I fully recommend this dealer for your next Ford purchase and I can see myself being a repeat customer in the future, thanks Jim Carson for the phone chat! The Long: I am can be a difficult person to please, I am very particular as well. I GET that a dealership (and sales personal) have to make a profit somewhere... I loathe non-transparency, hidden better deals, "Did I pay TOO much!?"... I have run the math many times and here is the thing... Ford offers different discounts with different financing options depending the time of year. Further to the end of the year (before the new model year), you'll see better deals. THE GOOD THING is, Blackstock Ford advertises this, as best price, hassle free, straight up. You may be able to find a car cheaper (maybe by price comparison), but I bet it is a price match, slightly to beat at best (to their loss) to be up to speed with Blackstock. It doesn't leave wiggle room, but the price up front is a better peace of mind. No pressure sales, rather, FRIENDLY sales personal. I have a guard upfront when it comes to sales personal (it must be a tough gig I admit). However, Steve Karsch is fantastic. It took (date to date) over 15 months to close a sale; anyone out there top that? First inquiring June 2019 to actual purchase Sept 2020. He (at worst if you want to call it "pressure") would send me an occasional email to see where I might be at with a Mustang purchase. Speaking of emails, I am pretty sure between the two of us we passed atleast 100 emails, some of which were specific requests/instructions I required of the car (all were met). I think lastly is testament to sincerity; emails between me and Steve have not stopped. He reached out to make sure all was well (I drove the car 2100 km/s home from the dealer), shared pictures, laughed, and I honestly believe I'll be able to drop an email of updates with the car and they'll be welcomed. Steve has done everything right through the whole process and I hope that I'm either a repeat customer OR if *ever* I buy another vehicle at another dealer, they are as awesome. *Cheers Steve man!* Paper work. Being out of province makes a few things tricky, for one (and as of writing this, it's still in the process), but we don't have HST here. Theresa and Blackstock Ford's skip-the-showroom make everything electronically possible from start to finish. Theresa (thank you), like Steve answered dozens of emails, worked very hard to forward me all the required paper work, issue me requested paper work I required to acquire my local insurance. Emails were returned very quickly, phone calls made or received when needed / was best. It's impressive how actual seamless and easy buying a car from 2100 km/s away through emails (mostly) is! If I HAD to literally search for any negative, it would be the rust proofing (which is an amazing value IMO for $150, added to sale) was still wet + runny... In fairness that was a last minute addition I made so there was a tight window to get it done. Steve gave me some fresh clean rags from the shop to take with me. Lastly; I missed meeting Jim Carson (President), but he gave me a personal phone call and we chatted all good things for 15 minutes. Great PR follow up. In conclusion, I think there is a good reason why indeed they lead the industry and I am happy that I found their dealership to fit me into the right car I was looking for! I couldn't not be happier with a dealership / dealership experience - if only they were all like this. Am a happy customer and would be happy to be a returning customer. Matty V.... More

English2Elvish

2020-09-16

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