At Blackstock Ford we firmly believe that the customer always comes first. That means great prices, top-notch customer service and an incredible selection of products and services. But what does this look like in practice? We invite you to see what our customers have to say here.
4.8 out of 5 stars
Amazing purchasing experience very good to deal with and professional. Would definitely recommend to anyone looking for a Ford or Lincoln vehicle.
great dealership to buy from, Very happy with my new F150. John was great to deal with, I had some Ford videos prior to picking it up to learn about the truck. I was walked through a lot of the newer changes to learn how to use them, One small point the detailing of my new truck was not the best but the sales guys pitched in to make it right.
My wife and I were in the market for a new vehicle and after weeks of searching was referred to Blackstock by Car Cost Canada. We were advised to deal with Justin the sales associate exclusively and felt that Justin was very knowledgeable and very polite to deal with. We went back and forth on different options and different colors and when we finally decided it was now up to Justin to find us that vehicle as they did not have one at their dealership. I believe it was less than a week and Justin had found us our vehicle. We went back to the dealership to inspect the vehicle and loved everything about it. The entire process was stress free especially when dealing with Janet the finance manager. I am use to the pressure sales tactics when it comes to extended warranties and all the other maintenance packages dealerships offer. Janet explained them all to us and when we declined that was it, no pressure no trying to haggle the price, we said no and Janet moved on. No stress, no issues. I ended up saving about $6,423.00 off the MSRP price with all the factory incentives and Car Cost Canada discount. I would recommend this dealership to anyone that wants a stress and hassle free experience.... More
Excellent,. thorough service. Thoroughly described. All at a reasonable cost. Highly recommended!
I had a great experience dealing with Blackstock Ford. My salesman Steve Karsch was very helpful, seeing as I purchased my Mustang only through pictures he sent me. Jim Carson was also very helpful when picking up my new car.
Very friendly and courteous when I arrived at my scheduled time for service. The team took my vehicle in right away and completed the service without delay! It was great to have the personal touch after the service was completed with a recap of all the major checks completed during the service. Very efficient and professional!
Carol & Ken Cox
So far it’s been good,Matt Speed is very knowledgeable with the Lincoln MKZ I bought.
Took extra time with us trying to acquaint us the new car. From our first call Matt responded
to all text and phone calls promptly. Matt was not the first sales person I had contact with in my search for a Lincoln. But he had the right deal at the right time considering I was initially looking for nearly new. I would recommend Matt to anyone! Best Regards
I just recently bought a 2019 EcoSport from BlackStock Ford, And i was beyond blown away with them. From the amazing customer service which i had the pleasure of having Brayden Raymond, to all the mechanics who worked on the car to make it look fantastic. I would definitely recommend them for your next car. Everyone was so friendly and welcoming, Answered every question i had and even went beyond with my trade in. Thank you Blackstock team for an awesome experience with you.
Picked up a 2019 Mustang from Matt, the experience was positive and easy. The staff are also great to deal with.
These folks actually have Mustangs on the lot, and I will recommend Blackstock to any friends and family looking to get in a Mustang do so by visiting Blackstock Ford.
Great service as always. Right from the Service Advisor (thank you Rene for your years of service) to JJ for shuttle service and for the service team in the bays. It’s great to have the video clip of work being done on my vehicle.
Keep up the great work!